HR Connections
Tiffany & Co. goes global: The impact on HR
After more than a century focused on sales in the United States, luxury jeweler Tiffany & Co. is shifting its strategy to prioritize consumers in a global marketplace. That means reorganizing the company: developing divisions based on world regions, hiring internationally-minded staff, researching consumer preferences in different countries and many other changes that affect the…
Read MoreInnovation: The changing role of the human resources executive
The role of the human resource executive is changing – and at an ever quickening pace. HR leaders are being asked to do more, generally with less resources. They’re focusing more on business strategy and the bottom line. And they’re working more directly with other departments, for example, helping marketers to brand companies as a…
Read MoreInnovation in HR: How Citi does it
Citigroup Latin America had a vexing problem not uncommon to most companies. While 60 percent of its workforce of 27,000 people were women, only 15 percent of the top managers were female. Its innovative solution was an email. “Are you the proud parent of a future woman leader?,” it asked its employees. The email anecdote…
Read MoreHow Starbucks reinforces its culture of service, HR style
Starbucks Coffee Co. is so committed to developing a culture of “legendary service” that it even hired a cultural anthropologist, Barbara Perry, to help strengthen its foundations for customer care. The company bases its culture on training and motivating employees, known as “partners.” It entrusts its human resources department as the “guardian” of the culture…
Read MoreHR Americas: Trends, tips and discussion on managing talent in the Americas
::cck::5916::/cck:: To effectively manage human resources in the Americas, watch out for tax issues, legal requirements, currency controls and cultural differences between countries and between generations. Brazil, for example, will charge income tax on all payments made by a Brazilian entity – even if a worker is on assignment in another nation. Mexico has…
Read MoreLeadership: How to foster collaborative, agile executives
::cck::469::/cck:: Forget command and control. Leadership in corporations today requires a more collaborative style.Leaders now must adapt to ever faster change. They must respond to input from ever more informed consumers, employees and communities. And they must foster new leaders to ensure a healthy future for their organizations. Senior HR Executive Sara Baker of Citrix…
Read MoreCorporate challenge: How to structure Latin American regional operations
With economies surging in Latin America, multinationals in the region face some tough challenges: How to structure their growing operations and how to find enough talent for the expanding business. Those were among topics discussed at WorldCity’s HR Connections July 19 in a session led by Renata Serafini, human resources manager at Electrolux Major Appliances Latin…
Read MoreA merger takes flight: The LAN and TAM merger from an HR perspective
The challenges of bringing together two large companies are endless. Just ask Debbie Hernandez, a veteran at LAN Airlines and vice president of Human Resources and Administration at the merged airline created when LAN merged with TAM. How HR executives manage the integration process begins long before a deal is finalized, she said at WorldCity’s…
Read MoreWork-life balance: European Institute for Social Capital offers company certification
Achieving work-life balance is a tough challenge, but certification for company programs may help. A certification by the European Institute of Social Capital was the centerpiece of talks at WorldCity’s HR Connections meeting March 8. Executives from Siemens, Novartis and Microsoft discussed how the Institute’s work-life balance certification is helping their operations. Participants said the…
Read MoreMicrosoft, Yahoo HR directors, others lament costly salaries in Brazil
In 2013, get ready to pay more to hire multinational executives in key Latin American nations. The surge in pay for top managers in Brazil should level off, but salaries likely will keep rising for top managers in Colombia and Peru and for manufacturing chiefs in Mexico. Those were among the trends outlined by two managing directors of retained executive…
Read More